One of the growing features of Romae is not only the Amicitia social network but also the ability for members to create their own websites within Romae’s network.
All of the sites that one can access, such as the Minecraft Romae project, Ask Romae, even the Amicitia, are all sites within the network of Romae.org. We are now adding various organizations to our network such as the American Classical League’s Technology Committee, Excellence Through Education’s Classics Club, the Rome In Situ program and more. We also are hosts to teacher class sites and even school clubs like Somerset Academy’s chapter of the Junior Classical League. As such, we want to extend full capabilities to the teams using our network and to do that we are creating a fully accessible support system throughout the network.
Members who are managing their own site on the Romae network are able to manage their sites through their administrative dashboard, or “backend” as it is commonly referred to. One of the options within this menu is the new Support menu, which allows our members:
- to submit tickets for questions and issues they may need resolved
- have access to FAQs for some common questions
- access to video tutorials that will show them how to use the software to add content to their site
We also have added the Helpdesk group to the Amicitia so that members there, who may not have a site to manage on Romae’s network, can get help for common issues there as well.
In order to put everything together in one more convenient place, we are also adding the Support website that will contain all of this information in one easy to find place on Romae.org.